Ask Me Solution

Code 11

Code Meaning: (Not applicable to Windows XP) Windows stopped responding when it tried to start the device, and hence will never try to start this device again.

Recommended Resolution: Run the Update Driver Wizard and reinstall with an updated driver from the manufacturer.

Code 12

Code Meaning: Two devices have been assigned the same I/O port, interrupt or DMA channel. This could be by the BIOS, by Windows, or both. Also, it could be that the BIOS has not allocated enough resources for the device.

Recommended Resolution: Disable one of the devices. (Windows 9x/ME: Double-click, select “Disable in this hardware profile” on the General tab of the property sheet; Windows 2000/XP: Rightclick and select Disable)

OR
Check the Resources tab to get details of the conflict. Refer to the hardware documentation and/or the manufacturer’s Web site for instructions on the correct values that need to be set manually. Clear the “Automatic Settings” checkbox, click the “Change Setting” button, and input the values.

AND/OR

Reconfigure the BIOS resource allocation if possible. Refer to the motherboard documentation along with the device documentation.

Code 13

Code Meaning: (Not applicable to Windows XP) Windows did not detect the hardware.

Recommended Resolution: Verify that the hardware is working and that the physical installation is correct. Refer to the manufacturer’s documentation for specific installation instructions.

AND

Remove the device from Device Manager and reinstall it using the Add Hardware Wizard.

Code 14

Code Meaning: The device cannot work properly until the system is restarted.

Recommended Resolution: Restart the computer.

Code 15

Code Meaning: (Not applicable to Windows XP) The device is causing a resource conflict.

Recommended Resolution: Run msinfo32.exe to get more information on the conflict. Check the Resources tab to get details of the conflict. Refer to the hardware documentation and/or the manufacturer’s Web site for instructions on the correct values that need to be set manually. Clear the “Automatic Settings” checkbox, click the “Change Settings” button, and input the values.