Ask Me Solution

One of the most dreaded error messages for a Windows user is the blue screen, or the Blue Screen of Death (BSOD) as it is popularly known, which suddenly pops up informing you that something is seriously wrong with Windows. What this screen essentially means is that Windows has crashed and needs to reboot to [...]

Problem: A BSOD during shutdown. Cause: This is most likely a problem with the hardware; it may also be caused by rogue software or problems with system services. Solution: Note down the stop message error code and the friendly name. Refer to the Troubleshooting BSODs section for general principles on how to troubleshoot the problem. [...]

Problem: The system hangs at the “Saving your settings” screen. Cause: This is a known issue in older XP releases, and can be patched by upgrading to Service Pack 1. Also, some software drivers “lock” during the shutdown process, preventing Windows XP from shutting down completely. Solution: Upgrade your system to at least Service Pack [...]

Problem: When you click on “Shut down”, XP reboots! Cause: Windows XP, by default, is configured to restart in case of an error. This behavior may occur if an error is generated during the shutdown process. It could be either hardware or a software problem. Solution: Disable Automatic Restart. Right-click My Computer. Select Properties > [...]